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Terms of Trade

Cancellations, Returns and Refund Policies
If you wish to cancel your order please contact us on 09 525 3142 or sales@stoneworld.co.nz as soon as possible. If you cancel your order prior to dispatch you will receive a full refund. However, if the order has already been sent, but you have not received it we will refund you the cost of the product once it has returned to Stone & Water World, but not the delivery fee. Some items may incur a re-stocking fee.

Export Conditions
Correct documentation required by NZ law must be provided for us to supply a GST free invoice. We are able to arrange delivery to a freight forwarding company for products being exported overseas. Please contact us for information relating to export orders.

Refusing or Cancelling Orders
In the even that a product order is no longer available we reserve the right to refuse or cancel an order. Stone and Water World Limited reserve the right to refuse or cancel any orders that we believe to have been fraudulently placed.

We endeavour to ensure that the price and description of goods are accurate; if there is an error on our site or technical error we reserve the right to refuse or cancel an order.

Pricing
All prices listed on www.stoneworld.co.nz are in New Zealand Dollars and are inclusive of GST. Please note that we reserve the right to modify prices on our web site at any time for any reason. Online and in store pricing may differ.

All billing is in New Zealand dollars (NZD).

About Us

At Stone and Water World we specialise in water features and decorative landscaping products, "everything you need to build an Eden of your own!".  Create your own stunning tranquil setting, your personal paradise. Being in the business for over 25 years gives us service experience, confidence and a superior knowledge of our products. 

Come in to view over 100 working water features at our Auckland showroom - here you will find the most amazing display of features to help inspire your personal garden design.

Find out more

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Mt Wellington

PHONE:  (09) 525 3142
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218A Marua Road                                
Mt Wellington                         
Auckland 1051      

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Mt Wellington Store Open
Weekdays                          8am-5pm
Saturday                            9am-4pm
Sunday & Public Holidays 9am-4pm 
 

Albany

PHONE:  (09) 525 3142
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343 Albany Highway
Albany                        
Auckland 0632    

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Albany Store Open 7 Days 9am-5pm
Public Holidays Open         9am-4pm